Shipping Policy

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Shipping Policy for Registered Members

To Locate the Nearest Franchise
∙ Check the FOCO Model Franchise website for the “Find a Franchise” or “Locate Us” section
∙ Contact customer support to get details of the nearest Franchise location
∙ Use online maps or directories to search for Franchise locations near you

Once the Franchise is Located
∙ Visit the Franchise in person to collect products
∙ Discuss delivery timings and available options with Franchise staff
∙ Get personalized support and answers to your questions

Shipping Methods (For Walk-In Customers)
∙ Standard Shipping: 3–7 business days
∙ Express Shipping: 1–3 business days
∙ No International Shipping

Shipping Costs
∙ Free shipping on orders above ₹500
∙ ₹50–₹100 for standard shipping
∙ ₹200–₹300 for express shipping

Order Processing
∙ Orders are processed within 1–2 business days
∙ Shipping confirmation email with tracking information will be sent once the order is shipped

Delivery Timelines
∙ India: 3–7 business days
∙ Delays may occur due to weather, logistics, or other operational issues

Lost or Damaged Shipments
∙ Report issues within 3 days of delivery
∙ Replacement or refund will be processed after investigation

Contact Us
For shipping-related queries, contact our support team at:
support@yourcompany.com

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